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Store Policy

Customer Care

We're committed to providing exceptional customer care and support to ensure your shopping experience is seamless and enjoyable.

*Our Commitment to You:*
- Prompt and friendly assistance from our knowledgeable customer care team.
- Assistance with order inquiries, product information, and any other questions you may have.
- Timely resolution of any issues or concerns to your satisfaction.
- Regular updates on the status of your orders, including tracking information for shipments.

*How We Can Help You:*
- Need help placing an order or navigating our website? Our customer care team is here to assist you.
- Have questions about our products, sizing, or materials? We're happy to provide detailed information to help you make informed decisions.
- Encountered a problem with your order or received a defective item? Let us know, and we'll work quickly to resolve the issue.

*Contact Us:*
- You can reach our customer care team via email at emsplup@gmail.com or by phone at +91 8126282913

*Feedback and Suggestions:*
- We value your feedback and suggestions as they help us improve our products and services. Please don't hesitate to share your thoughts with us.

Thank you for choosing Eleganc Chairs. We're dedicated to serving you with excellence every step of the way.

Wholesale Inquiries

Welcome to Eleganc Chairs! We're delighted to offer wholesale opportunities for retailers, businesses, and distributors interested in carrying our products.

Why Partner with Us?

  • High-quality products crafted with care and attention to detail.

  • Competitive wholesale pricing to maximize your profitability.

  • Flexible ordering options to suit your business needs.

  • Dedicated customer support to assist you every step of the way.

  • Fast and reliable shipping to ensure your orders are delivered on time.

How to Get Started:

  • To inquire about wholesale opportunities, please mail us with your contact information and business details.

  • Our wholesale team will review your application and reach out to discuss partnership opportunities.

  • Upon approval, you'll gain access to our wholesale catalog and pricing information.

Contact Us:

  • For any questions or assistance regarding wholesale enquiries, please email us at emsplup@gmail.com or call 8126282913

  • Our team is here to support you and help grow your business with our premium products.

Payment Methods

Privacy & Safety

This privacy policy (“Policy”) relates to the manner ELEGANC MODULER SYSTEM PRIVATE LIMITED (“we”, “us”, “our”) in which we use, handle and process the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy. We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us. ELEGANC MODULER SYSTEM PRIVATE LIMITED may change this Policy periodically and we urge you to check this page for the latest version of the Policy in order to keep yourself updated. What data is being collected We may collect the following information from you: Name Contact information including address and email address Demographic information or, preferences or interests Personal Data or Other information relevant/ required for providing the goods or services to you The meaning of Personal Data will be as defined under relevant Indian laws Note: Notwithstanding anything under this Policy as required under applicable Indian laws, we will not be storing any credit card, debit card or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines. What we do with the data we gather We require this data to provide you with the goods or services offered by us including but not limited, for the below set out purposes: Internal record keeping. For improving our products or services. For providing updates to you regarding our products or services including any special offers. To communicate information to you For internal training and quality assurance purposes Who do we share your data with We may share your information or data with: Third parties including our service providers in order to facilitate the provisions of goods or services to you, carry out your requests, respond to your queries, fulfil your orders or for other operational and business reasons. With our group companies (to the extent relevant) Our auditors or advisors to the extent required by them for performing their services Governmental bodies, regulatory authorities, law enforcement authorities pursuant to our legal obligations or compliance requirements. How we use cookies We use "cookies" to collect information and to better understand customer behaviour. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. The third party service providers have their own privacy policies addressing how they use such information. Your rights relating to your data. Please note that these rights are subject to our compliance with applicable laws. How long will we retain your information or data? We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy. Data Security We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.

Terms & Conditions

Terms & Conditions Last updated on 19-05-2024 15:47:58 These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between ELEGANC MODULER SYSTEM PRIVATE LIMITED, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates. The use of this website or availing of our Services is subject to the following terms of use: To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of our Services and the website is solely at your own risk and discretion.. You are required to independently assess and ensure that the Services meet your requirements. The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents. You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws. You agree to pay us the charges associated with availing the Services. You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you. You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the us for the Services. You shall not be entitled to claim a refund of the payment made by you in case we have shipped your order. All orders once placed are considered final with no return policy except when decided by the store with proper reasoning. Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event. These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in GREATER NOIDA, Uttar Pradesh All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

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