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Shipping & Returns

Shipping Policy

At Eleganc Chairs, we take pride in our efficient shipping methods that ensure your orders are delivered promptly and securely. For International buyers, no international orders are taken through the website. International orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3-7 Days days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. ELEGANC MODULER SYSTEM PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6-7 Days days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on  emsplup@gmail. com..

Return & Exchange Policy

No Return Policy

Please note that all sales are final, and we do not accept returns or exchanges.

Policy Overview:

  • All purchases are considered final sale.

  • We do not offer refunds, returns, or exchanges for any reason.

  • Orders once placed can not be cancelled.

  • Exceptions may apply only in cases of damaged or defective items, subject to inspection and approval by Eleganc Modular System P Ltd.

Understanding Our Policy:

  • By completing a purchase with us, you acknowledge and agree to our no return policy.

  • Please carefully review product details, specifications, and sizing information before making your purchase.

Damaged or Defective Items:

  • In the rare event that you receive a damaged or defective item, please contact our customer service team within 48 hours of delivery for assistance.

  • Proof of damage or defect may be required for consideration.

Contact Us:

  • If you have any questions or concerns regarding our no return policy, please reach out to our customer service team at emsplup@gmail.com

Thank you for your understanding and cooperation.

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